My Experiences with Worldlink Customer Care

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  • #5108
    Beesall Manandhar
    Participant

    I joint this worldlink this dashian. from the beginning i am facing so many problems. the main problem is slow net and the second is net cut off frequently. i have complain many times by every time they refresh the router and says now it will work and after 3 4 hrs same things happends. daily i have to call the customer care and then complain about the problems. I asked then to replace my router because my net is showing problem i.e. shows internet not avaliable. i call customer care and describe the problem. then they said say to the technician for this problem . when i said to change the router to the technician they said say to the office. when i contact to office they again said asked to customer care. at last i was calling round and round every day. So the customer care experiences is so bad and the net experiences is worse.

    #5109
    admin
    Keymaster

    Thank you a lot for sharing your experience.

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