You can try 2 methods at first, then move to other available options listed below. At first, let's see 2 methods.
Method 1 : Go to file, then click project setting. In renderer section, change gpu to software only option. Then check.
Method 2 : Convert your video file using "handbrake", then import in premiere pro and try.
If any of above listed methods didn't worked, then try following options :
- Clear Media Cache :
Go to Edit (Windows) or Premiere Pro (Mac) in the menu bar. Select Preferences > Media Cache. Click Delete under "Remove Media Cache Files" and select Delete All Media Cache Files. Restart Premiere Pro and check if the issue persists.
- Update your GPU Driver.
- Check/Change Sequence Settings.
- Try resetting Premiere Pro preferences (Hold Alt (Windows) or Option (Mac) while launching Premiere Pro, and continue holding it until the program opens. This will reset the preferences to their default settings and might resolve any underlying issues.)
For above mentioned 2 methods, you can check out this video solution :
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